Website Terms and Conditions of Use

Fundación Club Campestre Los Arrayanes

1. Acceptance of the terms

Access to and use of this website (the “Site”) implies full acceptance of these Terms and Conditions by whoever visits or uses it (the “User”). If the User does not agree with any of these terms, they must refrain from using the Site.

2. Purpose of the Site and of the Foundation

Fundación Club Campestre Los Arrayanes is a non-profit organization linked to Club Campestre Los Arrayanes, whose purpose is to carry out education, training and wellbeing programs for young people, as well as to receive and manage donations and volunteering in support of those programs.

The purpose of this Site is to: provide information about the Foundation, its history, its mission and vision, and its leadership team; publicize its programs and calls for applications; channel the involvement of donors, partners, volunteers and beneficiary applicants; and publish transparency and accountability information.

The Site is informational and does not require creating a user account to use it; the conditions for donations are described in section 5.

3. Permitted and prohibited use of the Site

The User undertakes to use the Site in accordance with the law, morality, good customs and public order, and not to use it to:

1. Send false or misleading information or impersonate another person in any form on the Site.
2. Attempt to breach, overload or interfere with the security, availability or normal operation of the Site or its forms (for example, through automated or mass submissions).
3. Systematically extract, copy or reuse content from the Site without authorization, except as provided in section 7.
4. Upload, attach or transmit through any form on the Site files containing viruses, malicious code, or content other than what that form expressly requests (for example, attaching to the identity document field a file that is not an identity document or application support).
5. Use the Site for purposes other than those set out in section 2.

Failure to comply with this section entitles the Foundation to take the appropriate technical or legal measures, including blocking the source of the violation and, where applicable, reporting it to the competent authorities.

4. Programs, calls for applications and informational content

The information published on the Site about programs, scholarships, calls for applications, places, dates and requirements is for information purposes and is subject to change without prior notice, as well as to the specific rules and regulations that the Foundation sets for each particular call. In the event of any discrepancy between what is published on the Site and the official rules of a specific call, the latter shall prevail.

Applying to a program through the Site's form does not guarantee admission or the allocation of a place, scholarship or benefit: the evaluation and selection of applicants is the sole responsibility of the Foundation, according to the criteria of each call.

5. Donations

1. Nature of the donation: every donation made through the Site or through the channels it indicates is voluntary, free and without direct financial consideration for the donor.
2. Payment processing: when the Foundation receives online donations through the Site, payment will be processed by an external payment provider [Payment gateway provider]. The Foundation does not store card numbers or any other sensitive payment details of the donor in its own systems; that information is captured and processed directly by the payment provider, under its own terms and its own privacy policy (see Privacy Policy, section 6.d).
3. Donation certificate: donations made to the Foundation, by both individuals and legal entities, give rise to a Donation Certificate for deduction or benefit purposes on the income tax return before the DIAN. The applicability and scope of that tax benefit are subject to the Foundation's qualification under the Special Tax Regime (RTE) and to the tax regulations in force at the time of the donation; the Foundation does not guarantee any specific tax outcome for the donor, who should confirm their particular case with their own advisor.
4. Refund policy: given its voluntary nature and the absence of consideration, a donation is non-refundable, except in the case of a demonstrable error in the amount or in the means of payment (for example, a duplicate charge or an amount different from the one authorized by the donor), in which case the donor may request a review and, if appropriate, a refund by writing to the channels in section 9. Any approved refund is subject to the timeframes and methods allowed by the payment provider in section 2.
5. In-kind donations and corporate partnerships: these are coordinated directly with the Foundation's team through the Site's contact or support form, and are certified in the same way as monetary donations.

6. Site forms

The Site does not require user account registration. The contact, support, beneficiary application, volunteering, newsletter subscription and civic participation forms only collect the personal data needed to handle each request, as described in the Privacy Policy (section 10 of these Terms).

Submitting any form on the Site does not, by itself, create any contractual relationship between the User and the Foundation other than the handling of the request submitted (for example, submitting the application form for a program is not, in itself, the acceptance of a place).

7. Intellectual property

The texts, images, logos, trademarks, design and other content of the Site are the property of the Foundation or of third parties that have authorized their use, and are protected by the applicable intellectual property laws. Their reproduction, distribution, transformation or commercial use is prohibited without the Foundation's prior written authorization, unless the law expressly permits their use (for example, quotation for journalistic or academic purposes, with proper attribution).

8. Links to third-party sites

The Site may contain links to third-party websites (for example, social media, partners or the payment gateway provider). These links are provided solely for the User's convenience. The Foundation does not control, endorse or take responsibility for the content, privacy policies or practices of third-party sites. Access to a third-party site through a link on the Site is governed by that third party's terms and privacy policy.

9. Limitation of liability

The Foundation makes reasonable efforts to keep the Site available, up to date and free of errors, but does not guarantee its uninterrupted availability or the complete absence of errors, and will not be liable for: interruptions or technical failures of the Site beyond its reasonable control (for example, failures of the hosting provider); decisions the User makes based on the published information without verifying it through the official channels of the corresponding call; or the content or practices of third-party sites linked from the Site (section 8).

Nothing in this section limits the Foundation's liability in cases where Colombian law does not allow it to be limited or excluded.

10. Personal data protection

The processing of the personal data that the User provides through the Site's forms is governed by the Privacy Policy, which is an integral part of these Terms and Conditions. By submitting any form on the Site, the User declares that they have read and accepted that Policy.

11. Changes to these Terms

The Foundation may modify these Terms and Conditions at any time to reflect changes to the Site, its services or the applicable regulations. Substantial changes will be announced on this same page, indicating the date of the update. Continued use of the Site after a new version is published implies acceptance of the changes.

12. Governing law and jurisdiction

These Terms and Conditions are governed by the laws of the Republic of Colombia. Any dispute arising from their interpretation or performance will be submitted to the competent judges and courts of Colombia, domiciled in Bogotá D.C., unless the law establishes a different mandatory jurisdiction.

13. Contact

For any questions about these Terms and Conditions, the User may write to:

• Email: contacto@fundacionarrayanes.org
• Phone: +57 300 000 0000
• Address: Vía La Inmaculada, Autopista Norte Km 14, Bogotá D.C.

14. Effective date

These Terms and Conditions are effective from their publication.

Last updated: September 30, 2026.